LCFC and the Communication Void

Foxes Trust

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We have today published an article on the continued silence from LCFC:

https://foxestrust.co.uk/11888/lcfc-and-the-communication-void

The club has remained largely silent since relegation, other than brief comments in the Southampton home game programme, and the recent announcement about contract extensions for ‘nine rising stars’.

Leicester City supporters have heard nothing from the club about whether Ruud van Nistlerooy will be with us for the start of the 2025/26 Championship season, and seemingly, from his comments, he doesn’t know either. There may be valid and legitimate legal reasons for that because of the PSR / financial situation, but we’re left in limbo for now.

There has been nothing from the club about where they may have got things wrong.

This is after a season which saw us relegated on 20 April, after nine Premier League home games in a row without scoring, accumulating a meagre points total, and still with five games to play.

There’s been no accountability or responsibility, and no indication of what the plan is regarding playing staff and style of play when the Championship season starts on 8 – 10 August … in nine weeks.

One of the big issues raised at the meeting of Fans Consultative Committee Working Groups on 30 April was the growing disconnect between the fans and the club, and the failure of the club to communicate.

Foxes Trust Board Member Harry Gregory represented the Trust at the event on 30 April, along with Ian Bason who attended in his role as the Trust representative on the Fan Advisory Board.

The minutes have now been published, but unless you dig deep into the LCFC website, they are difficult to find. Both our Trust Board members taking part believe them to be a very fair representation of the sessions they took part in, and Harry said it was good to read that the minutes accurately stated:

“It was felt that the disconnect between fans and the Club was largely due to a ‘communication void’ from the Club. Group members felt unhappy with the lack of communication from senior leaders/owners at the Club about relegation and requested a statement from the owners/leaders.”

Despite the ‘communication void’, being spelt out to the club in the fan engagement meetings, and it being openly referred to in the minutes drafted by the club, over a month later, nothing changes.

The minutes, which record a wealth of information of interest to most LCFC supporters, are buried on the official website.

Issues like …

  • Steps to engage better with LCFC supporter groups
  • The excellent work carried out in respect of Leicester City in the Community
  • Safe Standing
  • The matchday experience for 2025/26
  • Ticketing … both for home and away games with away priority points discussed, and digital ticketing.

You will find full details of those discussions here:

FCCWorkingGroups_MeetingThree__Final.pdf

It really is worth a read and we’d encourage you to do so. Meanwhile we wait to see when LCFC will improve the way they engage and communicate with their supporters.
 
Do you think Anthony Herlihy is part of the problem? Apart from being a massive cunt the media blackout coincides with his appointment.
 
He's almost certainly resposnsible. If nothing else, he must fully agree, or his job would be entirely untenable.
But the usual suspect(s) on here will doubtless be along in a minute to claim that he's just another of the excellent well-meaning hard-working long-serving City-loving folk who're doing such a great job helping to run the Club.
(All that's missing is 'into the ground'.)
 
What's 'criminal' about "Rudkin's a cunt"?
And 'upsetting'? The way the fucking Club's run is upsetting, not a few chants.
Public Order Act 1986
Section 4A

(1)A person is guilty of an offence if, with intent to cause a person harassment, alarm or distress, he—

(a)uses threatening, abusive or insulting words or behaviour, or disorderly behaviour, or

(b)displays any writing, sign or other visible representation which is threatening, abusive or insulting,

thereby causing that or another person harassment, alarm or distress.

(2)An offence under this section may be committed in a public or a private place, except that no offence is committed where the words or behaviour are used, or the writing, sign or other visible representation is displayed, by a person inside a dwelling and the person who is harassed, alarmed or distressed is also inside that or another dwelling.

(3)It is a defence for the accused to prove—

(a)that he was inside a dwelling and had no reason to believe that the words or behaviour used, or the writing, sign or other visible representation displayed, would be heard or seen by a person outside that or any other dwelling, or

(b)that his conduct was reasonable.

(4)F2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(5)A person guilty of an offence under this section is liable on summary conviction to imprisonment for a term not exceeding 6 months or a fine not exceeding level 5 on the standard scale or both.]


According to this though fans could contend in their defence use of the C word ‘was reasonable’.
 
Do you think Anthony Herlihy is part of the problem? Apart from being a massive cunt the media blackout coincides with his appointment.
My view regarding Anthony is that he confuses Communications with Marketing.

Comms and engagement with the fans is poor.
Marketing is pretty good.

A Comms manager should know that having a Comms void is one of the worst things in ‘engagement’ that can happen … because other people fill the void with rumours and speculation.

But it’s worse than that because some of the comms coming out of the club are messages and videos about how good things use to be.

Talk about compounding the error!
 
Public Order Act 1986
Section 4A

(1)A person is guilty of an offence if, with intent to cause a person harassment, alarm or distress, he—

(a)uses threatening, abusive or insulting words or behaviour, or disorderly behaviour, or

(b)displays any writing, sign or other visible representation which is threatening, abusive or insulting,

thereby causing that or another person harassment, alarm or distress.

(2)An offence under this section may be committed in a public or a private place, except that no offence is committed where the words or behaviour are used, or the writing, sign or other visible representation is displayed, by a person inside a dwelling and the person who is harassed, alarmed or distressed is also inside that or another dwelling.

(3)It is a defence for the accused to prove—

(a)that he was inside a dwelling and had no reason to believe that the words or behaviour used, or the writing, sign or other visible representation displayed, would be heard or seen by a person outside that or any other dwelling, or

(b)that his conduct was reasonable.

(4)F2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(5)A person guilty of an offence under this section is liable on summary conviction to imprisonment for a term not exceeding 6 months or a fine not exceeding level 5 on the standard scale or both.]


According to this though fans could contend in their defence use of the C word ‘was reasonable’.

"with intent to cause a person harassment, alarm or distress"

No, the intent was to encourage the cunt to vacate his nicely-paid position forthwith or, if he wasn't self-motivated in that regard, to encourage his bosses to encourage him to do so on our behalf.
 
"with intent to cause a person harassment, alarm or distress"

No, the intent was to encourage the cunt to vacate his nicely-paid position forthwith or, if he wasn't self-motivated in that regard, to encourage his bosses to encourage him to do so on our behalf.
Obviously took a page out the "Wards goalkeeping" book and just shrank into a corner as the rest swept it under the carpet.
 
Do you think Anthony Herlihy is part of the problem? Apart from being a massive cunt the media blackout coincides with his appointment.

Being a massive cunt isn't part of his Linkedin bio.

About​

Expert communications and reputation strategist with over 20 years of experience shaping influential narratives across global industries. Leader in multi-level stakeholder engagement, media strategy, crisis management, and cross-functional team leadership. Skilled in delivering high-impact storytelling and managing reputational challenges in fast-paced, high-profile environments.Expert communications and reputation strategist with over 20 years of experience shaping influential narratives across global industries. Leader in multi-level stakeholder engagement, media strategy, crisis management, and cross-functional team leadership. Skilled in delivering high-impact storytelling and managing reputational challenges in fast-paced, high-profile environments.

  • Top skillsTop skills
    Strategic Communications • Public Relations • Stakeholder Engagement • Sports • Social Media
 
Well done to the Foxes Trust.

The new board members are doing a great job.

Gonna take a lot to get away from the view that they’re vol-au-vent scoffing wastes of space, club stooges, but I think you’re getting there. Thanks.
 
Being a massive cunt isn't part of his Linkedin bio.

About​

Expert communications and reputation strategist with over 20 years of experience shaping influential narratives across global industries. Leader in multi-level stakeholder engagement, media strategy, crisis management, and cross-functional team leadership. Skilled in delivering high-impact storytelling and managing reputational challenges in fast-paced, high-profile environments.Expert communications and reputation strategist with over 20 years of experience shaping influential narratives across global industries. Leader in multi-level stakeholder engagement, media strategy, crisis management, and cross-functional team leadership. Skilled in delivering high-impact storytelling and managing reputational challenges in fast-paced, high-profile environments.

  • Top skillsTop skills
    Strategic Communications • Public Relations • Stakeholder Engagement • Sports • Social Media
Looks like it is, from reading that fucking guff. He took more words than simply writing "I am a massive cunt", but it's all the same in the end.
 
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